If you have a complaint about the Council's standard of service, actions, or lack of actions, please complete the complaint form below. We are committed to ensuring that your complaint will be handled with sensitivity and confidentiality, investigated thoroughly and dealt with as quickly as possible.

Fill out the online form below to register your complaint. Alternatively if you prefer to submit a printed hard copy version, download either our Official Complaint Form (PDF) or Official Complaint Form (Word) and send to the Council Offices.

Note: for general feedback, please email us at office@kaweraudc.govt.nz.

To request a service - use our online Fix it and Report a problem form.